How Can We Help?
Get support, view FAQs, or contact our team directly. We're here to help you succeed.
Contact Support
Response Time
Average response time: 6 hours during business hours (9am-6pm ET, Mon-Fri).
Shipping & Returns
Shipping Policy
- Free worldwide shipping on all orders
- Standard shipping: 5-7 business days (US), 7-14 days (International)
- Expedited shipping available at checkout
- All orders include tracking
Returns & Refunds
- 30-day money-back guarantee on all cards
- Return shipping covered by CloudCard
- Full refund processed within 5-7 business days
- Contact support to initiate a return
Warranty
- Lifetime warranty on NFC chip
- 1-year warranty on card materials
- Free replacement for manufacturing defects
- Contact support for warranty claims
Frequently Asked Questions
Everything you need to know about CloudCard. Can't find the answer you're looking for? Contact our support team.
An NFC business card is a physical card with an embedded NFC (Near Field Communication) chip. When you tap it against a smartphone, it instantly shares your contact information, social profiles, and portfolio — no app required. It works just like Apple Pay or Google Pay, but for sharing your professional identity.
CloudCard uses NFC technology embedded in the card. When someone taps your card with their smartphone, the NFC chip triggers their phone to open your digital profile. They can then save your contact info, visit your social profiles, or view your portfolio — all with one tap. It works on iPhone (iOS 13+) and Android devices with NFC.
No app required! CloudCard works with the built-in NFC readers in modern smartphones. Recipients don't need to download anything — they simply tap your card and their phone automatically opens your profile. For devices without NFC, every card includes a QR code on the back as a fallback.
Yes! CloudCard works with iPhone (iOS 13 and later) and all NFC-enabled Android devices. That covers virtually all smartphones made in the last 5+ years. For older devices or those without NFC, the QR code on the back of every card ensures universal compatibility.
Every CloudCard includes a QR code printed on the back. If someone's phone doesn't have NFC or it's disabled, they can simply scan the QR code with their camera app to access your profile. This dual-technology approach ensures your card works with 100% of smartphones.
Absolutely! That's one of the biggest advantages of CloudCard. Your digital profile is stored in the cloud, so you can update your contact info, job title, social links, or portfolio at any time through your dashboard. Every card you've shared will automatically reflect the latest information — no reprinting needed.
Currently, we offer the CloudCard Voyageur in durable PVC plastic with an embedded NFC chip and antenna. The card is credit-card sized (3.375" × 2.125"), water-resistant, and built to last. We're working on metal and custom-material options — join our newsletter to be notified when they launch.
Yes! If you need cards for your sales team, conference attendees, or organization, contact our sales team. We offer team management dashboards, bulk pricing, and dedicated onboarding support for orders of 10+ cards.
Every CloudCard includes: the physical NFC card with QR code backup, a customizable digital profile with unlimited updates, real-time analytics dashboard, free worldwide shipping, 30-day money-back guarantee, and a lifetime warranty on the NFC chip. No subscriptions or hidden fees.
We ship worldwide for free. Standard shipping takes 5-7 business days within the US, 7-14 days internationally. Expedited shipping options are available at checkout. You'll receive a tracking number as soon as your card ships.